Platform Features

Empowering Your Business with Infinite Possibilities

Discover how FM Infinity Hub transforms operations with AI-driven intelligence, role-based workflows, and real-time insights across your entire organization.

Key Platform Features

FM Infinity Hub integrates advanced technologies to deliver a comprehensive operations management platform that scales with your enterprise needs.

Multi-tenant Dashboard

Unified view across multiple tenants, sites, and departments with role-based access control.

Intelligent Alerts

AI-powered notifications with smart routing and prioritization based on impact and urgency.

Incident Management

End-to-end incident tracking with automated workflows and SLA monitoring.

SLA Tracking

Real-time monitoring of service level agreements with predictive analytics and compliance reporting.

Advanced Analytics

Customizable dashboards with drill-down capabilities and cross-site performance metrics.

Mobile Experience

Fully responsive design with native-like mobile experience for on-the-go operations management.

Feature Highlights

Discover how FM Infinity Hub addresses the unique needs of different operational areas.

Streamlined Operations Management

Optimize your operational workflows with intelligent task routing, automated escalations, and real-time status tracking across all sites and departments.

  • Unified incident and task management
  • Automated workflow orchestration
  • Role-based dashboards and controls
  • Real-time collaboration tools
  • Mobile-first field operations
See Operations Dashboard
Operations Dashboard

Feature Bundles

AI-Powered Incident Management

Leverage artificial intelligence to automatically categorize, prioritize, and route incidents to the right teams. Our AI engine learns from historical data to improve response times and resolution rates.

  • Automatic incident classification
  • Smart routing based on expertise
  • Predictive SLA monitoring
  • Similar case recommendation
  • Resolution time forecasting
Learn More
AI Incident Management
Multi-Site Dashboard

Multi-Site Operations Dashboard

Gain a comprehensive view of operations across all your locations with our multi-site dashboard. Compare performance metrics, identify trends, and optimize resource allocation across your entire organization.

  • Cross-site performance comparison
  • Global resource allocation
  • Standardized KPI tracking
  • Geographic incident mapping
  • Site-specific reporting
Explore Dashboard

Mobile Field Operations

Empower your field teams with our mobile-first approach to operations management. Access critical information, update task status, and collaborate in real-time from anywhere.

  • Offline mode with auto-sync
  • QR code asset scanning
  • Photo and voice note capture
  • GPS location tracking
  • Push notifications for critical alerts
See Mobile Features
Mobile Field Operations

Compare Editions

Find the right FM Infinity Hub edition for your organization's needs.

FeaturesInfinityCoreInfinityAwareInfinityAIQ
Core Features
Incident Management
Task Management
Mobile Access
Basic Reporting
Advanced Features
AI-Powered Analytics
Multi-Site Dashboard
Custom Workflows
Advanced SLA Management
Enterprise Features
Executive Dashboard
Custom Integrations
Dedicated Support
White Labeling
Support & Services
Email Support
Phone Support
24/7 Support
Dedicated Account Manager
Get StartedGet StartedContact Sales

Role-Based Features

FM Infinity Hub delivers tailored experiences for every role in your organization, from frontline staff to executive leadership.

  • Mobile task management
  • QR code asset scanning
  • Real-time alerts and notifications
  • Offline mode with auto-sync
  • Guided workflows
View Dashboard
  • Team performance dashboard
  • Resource allocation tools
  • SLA compliance monitoring
  • Approval workflows
  • Operational KPI tracking
View Dashboard
  • Cross-department analytics
  • Strategic initiative tracking
  • Resource optimization tools
  • Compliance management
  • Executive reporting
View Dashboard
  • Global operations view
  • Site comparison analytics
  • Resource distribution tools
  • Standardization management
  • Geographic incident mapping
View Dashboard
  • Executive dashboard
  • Strategic KPI tracking
  • Financial impact analysis
  • Transformation initiative monitoring
  • Board-ready reporting
View Dashboard
  • User management
  • Role configuration
  • System settings
  • Integration management
  • Audit logging
View Dashboard

What Our Customers Say

Hear from organizations that have transformed their operations with FM Infinity Hub.

FM Infinity Hub has revolutionized how we manage our multi-site operations. The role-based dashboards and real-time analytics have improved our response times by 42%.

Sarah Johnson, Director of Operations at Global Healthcare Network
Sarah Johnson - Director of Operations at Global Healthcare Network

Sarah Johnson

Director of Operations, Global Healthcare Network

The mobile capabilities have transformed our field operations. Our technicians can now access critical information and update task status in real-time, even in areas with limited connectivity.

Michael Chen, Facilities Manager at University Campus Services
Michael Chen - Facilities Manager at University Campus Services

Michael Chen

Facilities Manager, University Campus Services

As an executive, the cross-site analytics and standardized KPI tracking have given me unprecedented visibility into our operations, helping us identify opportunities for improvement and optimization.

David Rodriguez, SVP of Operations at National Retail Chain
David Rodriguez - SVP of Operations at National Retail Chain

David Rodriguez

SVP of Operations, National Retail Chain

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Ready to Transform Your Operations?

Experience the full power of FM Infinity Hub with a personalized demo tailored to your industry needs.

Frequently Asked Questions

Find answers to common questions about FM Infinity Hub features and capabilities.

How does FM Infinity Hub handle multi-tenant operations?
FM Infinity Hub is built from the ground up with multi-tenancy in mind. Our platform provides secure data isolation between tenants while allowing authorized users to access cross-tenant analytics and reporting. Each tenant can have its own configuration, workflows, and user roles, all managed from a centralized administration console.
Can FM Infinity Hub integrate with our existing systems?
Yes, FM Infinity Hub offers extensive integration capabilities through our open API architecture and pre-built connectors. We support integration with CMMS systems, ERP platforms, IoT devices, building management systems, and more. Our professional services team can also develop custom integrations for your specific needs.
Is FM Infinity Hub available on mobile devices?
FM Infinity Hub features a responsive design that works on any device, plus dedicated mobile apps for iOS and Android. Our mobile experience includes offline capabilities, QR code scanning, photo/voice capture, and push notifications for critical alerts.
How does the role-based access control work?
FM Infinity Hub implements a comprehensive role-based access control (RBAC) system that allows you to define precisely what each user can see and do within the platform. Roles can be customized based on job function, department, location, or any combination of factors. This ensures users only have access to the information and features relevant to their responsibilities.
What kind of analytics and reporting capabilities does FM Infinity Hub offer?
FM Infinity Hub provides powerful analytics through customizable dashboards, scheduled reports, and ad-hoc query capabilities. Our platform includes pre-built reports for common operational metrics, cross-site performance comparisons, trend analysis, and predictive analytics. Reports can be exported in multiple formats and automatically distributed to stakeholders.
How secure is FM Infinity Hub?
Security is a top priority for FM Infinity Hub. Our platform implements multiple layers of security, including end-to-end encryption, role-based access control, multi-factor authentication, and comprehensive audit logging. We maintain compliance with industry standards like SOC 2, ISO 27001, and GDPR, and regularly undergo third-party security assessments.